It depends on the product you order. A simple order such as RMS accessories are held in stock and can be dispatched quite quickly, usually within 5 working days - if it is a bespoke item such as a seating system, or items ordered from external suppliers, this may take between 2 and 12 weeks. We will contact you once your order is placed to give you a more accurate lead time.
What is a prescriptive item?
This is an item that is made unique to each users needs. Although all our products - including prescriptive ones - can be purchased on the website, we highly recommend that those marked as prescriptive items (in our Product Builder) have an assessment carried out by one of our product specialists. We cannot accept any returns for items ordered in the wrong size or that are incompatible with the end user.
Can I return an item?
Unfortunately not. A lot of our products are made to measure meaning they are unique to each person and therefore can’t be returned. If you have a product you believe can be returned we may accept it if it is unopened and unused - call 01795 477280 to talk to us.
Can I change an order I’ve already placed?
You can, but it may result in extra charges and delays. Once we have started manufacturing a product it becomes hard to change that process, especially if some components need to be replaced. We ask that everyone checks their order thoroughly before purchase.
Am I VAT Exempt?
If you are registered disabled - or are the carer, parent or guardian of someone who is registered disabled you will be exempt from paying VAT. If you are a registered charity with a UK charity registration number you will also not have to pay VAT. There is a simple form to fill out at checkout to apply this discount.
How do I apply for a trade account?
You can apply for a trade account by filling out this form on the website. You can also look at our interactive map on our contact us page and get in contact with your local Product Specialist to see if you would be eligible for a trade account.
Please, mind that only logged in users can submit questions
The Ormesa Clip excels with its simplistic design, while also providing all the features you need from a buggy - with all terrain wheels and a wide range of compatible accessories available.
The Clip is ideal for families always on the move and the size 1 to 3 have been crash tested to ISO7176-19. It has a reclining moulded backrest with three positions activated by easy to use zips to ensure the child is always held in position of maximum comfort and relaxation.
The upholstery is made from a breathable fabric which can be removed and easily washed in the washing machine.
No Hassle Folding:
The Clip is designed to be simple to use, and fold away extremely easily in a similar way to an umbrella. with a folded size of 110 x 30 x 34 cm of the sizes one up to 115 x 56 x 34 cm of the size four - the Clip will fit comfortably in the boot of most family cars.
